FREQUENTLY ASKED QUESTIONS

You belong with all of us. Being a part of the Sense Membership mean so much more than discounts or extra benefits when you shop with us.

Beaute Sense believes in building a community; that in order to achieve beauty, we all have to work together! Be a part of us and we can all shine together. Our team of beauty experts is here to provide support to our Sense members on their journey to discovering themselves.

Beauty need not be difficult or expensive. Simply registering with us earns you 10 Sense points* which grant you a SGD 10 discount off your next purchase! If you refer to a friend by generating your personal Referral Link from your Profile, we will reward you 1 Sense points*. Points are easy to earn at beautesense.com. With every SGD 10 purchase from us, we give you back 1 point to use on your next purchase!

Loyalty is a two-way street. If we ask it from you, you are getting it from us. The more you shop with us, the bigger the benefits. There are three reward levels:

SenseFriend: Achieved upon registration

  • Rewarded 1 sense point with every SGD 10 purchase
  • Exclusive coupon codes occasionally
  • Birthday treats

SenseFan: Achieved upon accumulated SGD 500 dollar expenditure

  • Rewarded 1 sense point with every SGD 10 purchase
  • Exclusive coupon codes occasionally
  • Birthday treats
  • Special 5% discount coupon**

SenseAmbassador: Achieved upon accumulated SGD 1,000 dollar expenditure

  • Rewarded 1 sense point with every SGD 10 purchase
  • Exclusive coupon codes occasionally
  • Birthday treats
  • Special 10% discount coupon**

*All points earned expires 1 year after date received.
**All coupon are subjected to expiration according to accompanying information on the coupon.

Currently, from our website we only ships to addresses within Singapore.

For any other destinations, please email askme.sg@beautesense.com

After ordering you will promptly receive an order confirmation via e-mail.
Some e-mail services incorrectly flag automated messages from our servers as spam – if you don´t receive anything, please check your spam folders first. You may also accidentally have provided an incorrect e-mail address – in this case please contact our askme.sg@beautesense.com to check whether we received your order.
Orders are despatched within 5 working days after payment confirmation.

Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond the control of Beaute Sense. These interruptions include, but are not limited to, delays caused by the transportation system, shipping carrier or processing of cardholder’s credit/debit card.

Delivery delays due to service interruptions or inclement weather conditions are not the responsibility of Beaute Sense or the carrier.

For missing or wrongly shipped items, please contact us at askme.sg@beautesense.com and quote your transaction reference number. We will endeavour to reply to your query within 2 working days and we will advise you on what to do next.
We are using PayPal for our payment gateway and PayPal supports all major credit cards – MasterCard, Discover, American Express, and Visa. You do not required to have a PayPal account to pay for your orders.
Earn 1 Sense Point for every new member registered using your unique Referral link.
Please refer to the below for the guide on sharing your unique Referral link.

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